Refund policy

SHOPPYLIT RETURN & REFUND POLICY

Last updated: August 25, 2026

At SHOPPYLIT, we want you to be satisfied with your purchase. If you have a problem with your order, please contact us and we will do our best to assist you.

RETURNS

You may request a return within 30 days of receiving your order, subject to the conditions below.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item should be returned with its original packaging when reasonably possible.
• You must provide your order number.
• Certain products may not be eligible for return due to hygiene, safety, personalization, or other applicable restrictions.

EUROPEAN UNION CUSTOMERS

If you are located in the European Union, you may have a legal right to cancel an online purchase within 14 days of receiving your order without giving a reason. This right does not affect any other legal rights you may have.

European Union customers also retain their mandatory legal rights regarding products that are defective, damaged, or not as described.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, or you receive the wrong product, please contact us as soon as possible.

Please provide:

• Your order number
• A description of the problem
• Photos or video showing the issue

Depending on the circumstances, we may provide a replacement, refund, or another appropriate solution.

REFUNDS

Once your return has been received and reviewed, we will notify you whether your refund has been approved.

Approved refunds will normally be sent to the original payment method.

Processing times may vary depending on your bank or payment provider.

RETURN SHIPPING

For voluntary returns, such as a change of mind, the customer may be responsible for return shipping costs where permitted by applicable law.

If an item is defective, damaged, incorrect, or otherwise requires a remedy for which SHOPPYLIT is responsible, we will provide an appropriate solution in accordance with applicable law.

HOW TO REQUEST A RETURN

Please contact SHOPPYLIT before sending any product back.

Include your order number and a description of the reason for your return.

Contact us through our customer support information provided on our website.

SHOPPYLIT reserves the right to review each return request individually and to apply applicable consumer-protection laws.